CONTACT US

At PawChic, we are committed to providing you with attentive and reliable service at any time.

24/7 Customer Service

We offer 24-hour non-stop service, 365 days a year. Your questions and needs will always be attended to promptly.

Store Address

Chuangjin Entrepreneurship Industrial Park
No. 100-108 Keyun North Road, Tianhe District
Guangzhou
Guangdong Province

Business Email

EtherealFloors@outlook.com

After-Sales Guarantee

  1. Quality Assurance
    All pet shoes, pet clothing and other products are strictly inspected before shipment. If you receive any item with quality defects, we will take full responsibility.
  2. After-Sales Support
    We provide professional after-sales service including:
  • Product usage guidance
  • Size consultation and matching suggestions
  • Problem solving for quality-related issues
  • Timely response and solution to your feedback
  1. Service Commitment
    We promise to reply to your email as soon as possible and follow up your case until it is fully resolved. Your satisfaction is always our top priority.